Effective Date: 30 October 2025
Website: visitolivella.com
Brand Owner: Visit Olivella (“we”, “our”, “us”)
1. Introduction
Visit Olivella is committed to protecting your privacy and ensuring your personal data is handled responsibly. This policy explains how we collect, use, and safeguard information when you visit our website, register your interest, or engage with our services.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
When you:
Register as a partner or submit a contact form
Subscribe to updates or newsletters
Request information about experiences, properties, or local services
This may include:
- Full name
- Email address
- Telephone number
- Business name (if applicable)
- Service interests or partnership preferences
- b. Information Collected Automatically
When you browse the site, we may collect:
- IP address and browser type
- Device and operating system information
- Pages visited, time spent, and referring websites
This is collected using cookies and analytics tools (see Section 6).
3. How We Use Your Information
We use your data to:
- Provide information, updates, or responses to your enquiries
- Connect you with local businesses or service providers
- Improve website functionality and user experience
- Send you marketing communications (only if you have consented)
- Comply with legal obligations
- We will never sell or rent your data to third parties.
4. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Consent: when you opt in to receive updates or marketing.
- Contractual necessity: to provide requested information or services.
- Legitimate interests: to maintain and improve our website, network, and user experience.
- Legal obligation: to comply with applicable laws.
5. Data Sharing
We may share your information with:
- Trusted partners and service providers who help operate our website or deliver requested services (e.g., local businesses, hosting platforms, analytics tools).
- Legal authorities if required by law or to protect our rights.
- All partners are required to handle your data securely and in accordance with GDPR.
- 6. Cookies and Analytics
We use cookies to:
- Improve website performance and usability
- Analyse visitor behaviour using tools such as Google Analytics or Meta Pixel
- Personalise content and ads
- You can adjust your cookie preferences or disable cookies through your browser settings at any time.
For more details, please refer to our Cookie Policy (available separately).
7. Data Retention
We retain personal data only for as long as necessary:
- Contact form data: up to 12 months
- Partner or registration data: for the duration of active communication or partnership
- Analytics data: as per provider policies (typically 26 months)
You may request deletion of your data at any time (see Section 9).
8. Data Security
We use secure servers and encryption (SSL) to protect your data.
However, no method of transmission over the internet is 100% secure, and you share information at your own risk.
9. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion (“right to be forgotten”)
- Withdraw consent for marketing at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us at matt@runwayfive.com
10. International Data Transfers
Our servers are located within the European Union.
If data is processed outside the EU, we ensure adequate protection through standard contractual clauses or equivalent safeguards.
11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies before submitting personal data.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. The latest version will always be available on this page.
13. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Visit Olivella
Email: matt@runwayfive.com
Location: Olivella, Barcelona, Spain